Testimonials

I would just like to say that I am very impressed with the service. My order was on time put were I wanted it with out me asking. And when I needed further help it was a phone call away. I'm very impressed and will be telling every one I know about you. Thank you very much. PS our lawn looks brill and it's only been a week since it was laid.

Faith, Leeds

I recently received 74 mts of turfs and was very pleased firstly with the service I received right from ordering to delivery, I received a phone call from driver as I was not on site when delivered to check where to place order on drive. On communication to your company I received what I call excellent service. I will recommend your company and will always return any other lawns I am involved with. Many Thanks

Terry, London

Very pleased with the service and lawn. Your staff acted quickly and a delivery was arranged at short notice. The lawn was laid last week and is looking very good - even if I say so myself. I Will be recommending the Rolawn website to friends.

Joe, Bristol

Just a short note to say thanks for some fab customer service today - it's quite rare to deal with such friendly, helpful and knowledgeable people (Gemma and Kate). Really impressed, a very big thanks - - I will recommend you to all my friends and family. Keep up the good work!!

Steve, West Haddon

Yesterday I recieved my 2 bags of top soil, thank you very much after ordering them online. I wanted to congratulate you by stating how pleased I am with your online service levels and follow on delivery. I have made a few orders online from rolawn direct and it is fabulous to obtain the speed of response and reliability that you give. After the order is made, emails are received almost instantaneously. On all of my orders I receive a telephone call within 24 hrs to ask when it is convenient to deliver, and delivery has always been reliable.

I consider myself to be a fairly critical person, and nowadays find myself constantly frustrated by many companies' poor service levels and lack of attention to detail. Letters/emails are not written properly, spelling mistakes, members of staff not calling, being unhelpful, lack of responsibility etc etc. I find myself having constant arguments with various people as I do wish they would actually bother to do a job properly. This is totally not the case with your company and I am really pleased that you value quality of service.
Please, please keep up the good work, and never take anything for granted. Thank you so much for being a decent company!

Tanya, Aylesbury

I just wanted to thank you for the quality of your product and for an excellent service. From placing the order, which was taken in an efficient and friendly way through to the delivery. I was impressed when the depot called early on Tuesday offering me the delivery on the Wednesday and on top of that they place the bags on the drive as requested, but better than that they were placed close to the edge so that there was still room to move past with no obstructions. When I've had deliveries in the past from other businesses, they have literally just been dumped with no care. So thank you all for such a fabulous service - I would most certainly recommend Rolawn for the product and service to anyone asking me. I would also come back again in the future should the need arise.

Carol, Bicester

It's very easy to criticise and we are all too fond of doing so - but perhaps we should start thinking more about saying thank you when we receive a first class product. So this is a thank you! I have just received a bag of your top soil. Don't know too much about gardening but I think one instinctively knows when a product is first class - and yours is. I kept wondering when I was going to hit the stones - but they never materialised! It was a joy to dig into the bag and find shovel after shovel of top quality top soil. Oh, and the delivery instructions were adhered to too! So, in short, A real big thanks.

Nigel, Kent

Just felt the need to thank and congratulate your company for first class products and efficient and very helpful staff from begining to end, delighted, would recomend to all.

Jack, Northampton

Just a note to congratulate your team for an excellent service and a first rate turf. Even my sceptical neighbour admitted he was impressed.Your driver was very polite and even gave advice although I did not ask for it. I will not hesitate to use your services in future.

Steven, Leeds

Just a quick note to express my thanks to your team for a job thoroughly well done. From initial contact via telephone to place my order, to swift prompt and professional delivery of order when required. I have been very impressed with the contact I have had with your staff at all levels and on all occasions. The product is also of particularly high standard. Many thanks.

Richard, St Albans

Thank you for your prompt service and also thank you to the delivery driver for placing the delivery as requested. I can assure you that I will recomend you to anyone concerned.

David, Peterborough

I have to commend your product and services, my personal customer experience has been 100% delighted. From the ease of ordering on your website followed by early contact from your distributer.... The delivery driver was one of the most helpful and polite drivers I've experienced. The lawn has been laid, excellent turf. I will definitely recommend Rolawn to others based on this experience.

Dave, Canvey Island

Very impressed with the services offered by your company and how quickly you are to react to customers - Many thanks.

Michael, Coventry