How to Order

Shopping on Rolawn Direct is simple, safe and straightforward. You can order online at any time, just follow the instructions below.

Rolawn Direct is secure. Your personal details are protected at all times. Click here to find out more about our security procedures, or alternatively contact us.

Alternatively, if you wish to place your order by telephone, our Customer Services team can be contacted on 0845 604 6060, Monday-Friday 08.00-17.30, Saturday 08.00-13.00 (excluding Bank Holidays).

Collections & deliveries are also available from Rolawn Depots and stockists nationwide. Please call our Customer Services Team on 0845 604 6080, Monday-Friday 08.00-17.30, Saturday 08.00-13.00 (excluding Bank Holidays) to obtain a price, place an order or for stockist details. Details of your nearest Rolawn Depot and stockists can also be found here.

Finding the right product

There are two ways of finding a product you are interested in:

Click on the preferred category link in the Product menu on the left, or,
Click on the Home link in the top menu, where you can select turf or topsoil, as well as a selection of our Latest Products and Special Offers.

Once you have found your category, all of the products in the category will be shown.

More Information

Whenever you see a More Information link, it will take you to a description page providing you with further details about the product.

Pricing

Enter the number of rolls of turf or bags of topsoil, soil improver, bark or topdressing required and your delivery postcode for your instant online quotation. Prices for turf, topsoil, soil improver, bark and topdressing are based on quantity and delivery postcode. The price will be confirmed when the item is added to your Shopping Basket. Price includes delivery and discount for volume.

Prices for lawn fertilisers, lawn seed & lawn pest control products are fixed as displayed.

All product pages show prices in (GBP) sterling, and include VAT. In the Basket and Checkout stages, prices are shown exclusive of VAT, with the total VAT displayed and included in the total.

Add to Order

Clicking will add the product to your Basket.

Shopping Basket

The shopping basket stores the products you have selected. The products will remain here until you remove them, leave the Rolawn Direct website or proceed to checkout (you are still under no obligation to purchase at this stage).

From the basket you are able to remove products or update quantities. To remove a product, click [Remove], situated to the right of the product price. In order to update the quantity of a product, correct the quantity shown in the box to your desired quantity, then click .

To view the contents of your online 'Shopping basket' at any time click Basket/Checkout in the top menu on the right-hand-side.

Once you have finished shopping and would like to purchase your item(s), click on and follow the instructions from there on which will include details of where you would like your chosen product(s) to be delivered and your desired payment option.

You will also have the option to register for My Rolawn, which will speed up the checkout process for future orders. If you do not wish to register for My Rolawn, click continue without entering a password.

Methods of Payment

We accept Mastercard, Visa, Visa Debit (Delta or Connect), Maestro, Solo, Electron, American Express (Amex) and Paypal. Please note Amex cards are only accepted for online and telephone orders.

Confirmation email

Once your order has been processed successfully you will receive an email confirming your order details. If you do not receive this email, please contact us.

Delivery Charge

Delivery is inclusive on orders of £50 or more. For orders under £50 a £4.89 delivery supplement charge will be added.

Delivery

Delivery is available on the UK mainland only.

For further delivery information see Arranging Delivery.