Frequently asked questions
Frequently asked questions regarding ordering and delivery are detailed below. Common lawn care questions can be found in Your Questions Answered in the Lawn Advice Centre.
If you require any further assistance our Customer Services Team are here to assist.
Please telephone 0845 604 6060 Monday to Friday, 08.00-17.30, Saturday 08.00-13.00 (excluding Bank Holidays).
Frequently asked questions
- How much notice do you need for delivery?
- Can I have delivery on Saturday?
- Can the tote bags be delivered over a hedge/fence?
- What type of off-loading does the vehicle have?
- How far does the hiab/crane reach?
- What does kerbside mean?
- Does delivery have to be kerbside?
- Can deliveries be made into the back garden?
- What time will my order be delivered?
- Can you deliver next day?
- Are your tote bags returnable?
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