Free lawn tips emailsFrequently asked questions
Frequently asked questions regarding ordering and delivery are detailed below. Common lawn care questions can be found in Your Questions Answered in the Lawn Advice Centre.
If you require any further assistance our Customer Services Team are here to assist.
Please telephone 0845 604 6060 Monday to Friday, 08.00-17.30 (excluding Bank Holidays).
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5. Can I have a timed delivery?
For orders of turf, topsoil, compost, soil improver, bark or topdressing, an AM or PM delivery option is available for an additional charge of £10 per delivery, except in the following postcode areas; PA20+, PH6-11, PH15+, IV & KW.
An AM or PM delivery option is not available for orders of lawn fertiliser, lawn seed and lawn pest control products.
Frequently asked questions
- Where do you deliver to?
- How much notice do you need for delivery?
- Can you deliver next day?
- Can I have delivery on Saturday?
- Can I have a timed delivery?
- What time will my order be delivered?
- Do I have to be at home when the delivery is made?
- What does kerbside mean?
- Does delivery have to be kerbside?
- What type of off-loading does the vehicle have?
- Can the turf/bulk bags be delivered over a hedge/fence?
- Can deliveries be made into the back garden?
- Are your bulk bags and pallets returnable?
- Will you contact me to confirm delivery?
- Can I track my order?
- Does the price include delivery?
- Will I receive an invoice or receipt for my order?
