Free lawn tips emailsFrequently asked questions
Frequently asked questions regarding ordering and delivery are detailed below. Common lawn care questions can be found in Your Questions Answered in the Lawn Advice Centre.
If you require any further assistance our Customer Services Team are here to assist.
Please telephone 0845 604 6060 Monday to Friday, 8am to 10pm (excluding Bank Holidays).
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11. Can the turf/bulk bags be delivered over a hedge/fence?
Delivery is to kerbside only. Turf and bulk bags will usually be offloaded using hydraulic tail-lift and pallet truck and therefore cannot be lifted over a hedge or fence.
Frequently asked questions
- Where do you deliver to?
- How much notice do you need for delivery?
- Can you deliver next day?
- Can I have delivery on Saturday?
- Can I have a timed delivery?
- What time will my order be delivered?
- Do I have to be at home when the delivery is made?
- What does kerbside mean?
- Does delivery have to be kerbside?
- What type of off-loading does the vehicle have?
- Can the turf/bulk bags be delivered over a hedge/fence?
- Can deliveries be made into the back garden?
- Are your bulk bags and pallets returnable?
- Will you contact me to confirm delivery?
- Can I track my order?
- Does the price include delivery?
- Will I receive an invoice or receipt for my order?
- Can Rolawn lay my new turf for me, or can you recommend someone that can?
- Where can I buy Minster Pro Lawn Seed?
